HT UX

Enabling effective user experience observations for online qualitative research
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Capturing your user’s experience as it happens

HT UX has been designed to meet a specific need in today’s market research and is proving particularly useful for app and website developers.

Respondents interact with an online stimulus – website, game, beta app or whatever you’re testing – on their own device. What’s on their screen is recorded while a separate camera captures their reactions. The two streams are displayed as Picture in Picture and the researcher can see both stimulus and reaction in parallel.

Simple

Simple

browser-based with no downloads. Works on any device – desktop, laptop, tablets and mobiles
Secure

Secure

end-to-end encryption, respondents choose their own user name/pseudonym, there’s optional password authentication and High Tech can offer watermarking of sensitive content and image rights protection.

supported

supported

all sessions fully supported (and it’s included in the platform price). Includes support on technical checks, connection, camera/audio permissions, moderator orientation and hand holding plus in-session troubleshooting.

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An example of High Tech’s innovation and relevance for qualitative research

It sounds so simple but HT UX is one of the only platforms offering this ingenious combination. Our clients are finding it a great tool to assess how people interact with their products and results and enabling them to make changes and enhancements that improve ease of use, navigation and, ultimately, adoption.
Can be used on any device - PC, tablet or mobile.
Worldwide availability – researchers can live stream the respondent's mobile from anywhere.
Simple recording - all streams are recorded and playback is available at any time
Secure recording – streams are stored in the cloud and only made available to invited users.
Can be moderated and broadcast in 50 languages with or without simultaneous translation.
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HT UX can do all of this and more.

Have a look at our Case studies to see just how flexible it can be.
Or just get in touch to see how HT UX could work for you.

Get in touch to find out more and book a demo