Capturing your user’s experience as it happens
HT UX has been designed to meet a specific need in today’s market research and is proving particularly useful for app and website developers.
Respondents interact with an online stimulus – website, game, beta app or whatever you’re testing – on their own device. What’s on their screen is recorded while a separate camera captures their reactions. The two streams are displayed as Picture in Picture and the researcher can see both stimulus and reaction in parallel.
end-to-end encryption, respondents choose their own user name/pseudonym, there’s optional password authentication and High Tech can offer watermarking of sensitive content and image rights protection.
all sessions fully supported (and it’s included in the platform price). Includes support on technical checks, connection, camera/audio permissions, moderator orientation and hand holding plus in-session troubleshooting.